Privacy Policy for Definecook Mold Help

Last updated: October 2026

This policy explains what Definecook Mold Help ("we" or "us") does with your information when you visit definecook.garden, call the phone number on this site or send in a form. It is a general template. It is not legal advice.

What We Gather From You

When you fill out a form or phone in, you may give us details such as your name, phone number, email address, location and a short note about the mold problem in your home.

Some information is also collected automatically while you browse. This can include your IP address, your browser and device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. This is done for quality and billing reasons.

Why We Use It

We use what we collect to:

• Match you with an independent mold inspection or remediation provider who works in your area
• Pass your request to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

We do not ask for medical details. Please leave them out of forms and messages.

Who Else Sees It

Definecook Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. These are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run this site and our phones, such as hosting, analytics and call-tracking services. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Rights and Options

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@definecook.garden. We may ask you to confirm who you are before we act.

Keeping Data Safe and How Long We Hold It

We use reasonable safeguards to protect your information. Still, no way of storing or sending data is fully secure. We hold information only as long as we need it for the reasons above, or as long as the law requires.

Younger Visitors

This site is not made for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Reach Out

Have a question about this policy? Email contact@definecook.garden.